Indonesians are a step forward?

This article is nice to get to Bali. What better topic to write that 'the Bali Vibe motorcycle beep'., Crowded streets, sunburned tourists, Indonesian balancing heavy loads on their heads, the shopping street of colorful sarongs, the flavors of Indonesian music destruction of tourist bars, the hot, fried banana and fresh fruit juices, so epic ... Sound familiar?

It does not take time to adjust to 'Bali' s tourist Vibe "withBintang in one hand and sunscreen all over your face, talk to a Balinese man is trying to sell DVDs. Everyone loves Bali. Why is it so?

And 'the Balinese experience. Bali attracts tourists to return from time to time with her beautiful people, their smiles and their "customer service". If you could reply to your company, could be a very successful business.

Experience: It 'experience. How to make your customersDreams? If they are having a great experience and not just always a service or product? Ask your current customers about their experiences with you and how you can do even better. For example, if you are a natural therapist, you can give them a coffee or tea on arrival, put some nice flowers or fruit in the room waiting to let your customers select a relaxing music, have nice furniture? Whatever it is, add your customer experience.

It 's just simple:Bali things are just easier for tourists, you can get a bike and explore different places or get a driver when you are hungry, there are many restaurants and street vendors to choose from. If you need a hotel room, there are many hotels to choose from or warungs. It 's just simple. It 'easy to do business with you? It 's easy track to get an appointment with you or answer an e-mail within a reasonable time? It's easy for your customers to reach by phone whennecessary? It 's easy to pay for your services, you have to pay more options you offer payment plans?

Three Lollies go a long way: Yesterday we bought some snacks and drinks in a small village shop and how we paid for the goods, she gave us three Balinese sweets with a price return. You think back to their business rather than the millions of other companies in their way? You bet, and not the root cause, but because of their appreciation for our "business".What do you do for your customers to show that you appreciate them? Get this and you will again have the customers.

Up-selling: Balinese could teach us something when it comes to up-sell. They offer lodging, food and beverages and sells massage, sarongs, home crafts done every day, it is hard to resist.
How do you up-sell in your business? Do you have any additional services or products your customers might be useful? If so, let them know that is available tothem? Often, customers are happy to buy more from you when they give excellent service.

Smile: The most Balinese have always had a smile for you, even their children have the biggest smile and the sweetest. And then you go surfing and there are some Western women learning to surf, give them an encouraging smile and you get a white face, much to learn from the Balinese boys. You have a smile to your customers? Did you know? If not, maybe you're wrongProfession. A smile "real" has more influence than you ever imagined.

Keep smiling,

Franziska